FAQs

Do you have other art work that is not displayed on the web?

Yes. Use the enquire form to send your request or just drop us an email at naini @ naini.co.uk

Is it possible to view more art work?

It’s recommended and certainly possible to view more art work. It’s best to arrange a visit to the studio or fill out the Custom Enquiry Form online. It’s like a casual no obligation visit similar how we all like to check various items before making a decision. You can visit as often as you like to help you decide, you will never under any obligation to buy.

What if I change my mind after purchase?

First off we suggest you do your own thorough research before ordering your art work. However we understand that some times this might happen so to allow flexibility and to meet customer’s requirement you can return your purchase and get a full refund less postage and packing. Full refund is only given if the item is returned in it’s original undamaged, unused condition. The condition of the returned item will be assessed after it has been received before processing the refund. You will have 25 days to return your art work after that time we are not able to accept any returns.

  • Returned items must be sent using secure tracking methods with correct insurance.

What is a Giclée print?

Giclée is a neologism coined in 1991 by printmaker Jack Duganne for fine art digital prints made on inkjet printers. The name originally applied to fine art prints created on Iris printers in a process invented in the late 1980s but has since come to mean any inkjet print. It is often used by artists, galleries, and print shops to suggest high quality printing but since it is an unregulated word it has no associated warranty of quality.

  • Meaning of the word Giclée: It is a French term and meaning ‘to squirt’.
  • True Giclée prints are produced with a very high resolution (1200dpi to 2400dpi) printed using precious archival inks on acid-free materials.
  • Paper used to print on have been pre-coated to ensure that the inks will not degrade.

When you purchase any Giclée print from this website it’s quality is guaranteed.

Difference between a print Giclée print and non-giclée print?

They are both prints but use different printing processes to produce. All artist prints have art value regardless of the type of printer used. An ordinary print printed off a high quality industry standard printer is still deemed to be of good quality provided the inks and paper used are both of fine art archival quality. Any thing less falls short of quality. Quality comes at a cost. Giclée prints cost in comparsion will cost more.

Giclée printing is the only type of printing process that meets fine art industry’s highest standards hence is highly recommended and remains a preferred printing option for artists aiming for the closest colour match to the colours from the original art work.

Suggested reading in FAQs: What is a Giclée print?

Do you take commissions?

Yes. You can submit a no obligation enquiry form to get a quote for a commissioned art work. You can include your preferences in the form providing as much information as you like.

  • Painting Medium (example): Oils, ink, drawing, pastels etc.
  • Canvas or paper
  • Photo (Portraits are often from digital photos): People, places, pets, land marks etc.
  • Quotes are free and without obligation.
  • Quotes are valid for 14 days.

Can't find a painting ... (read)

If you can’t find a painting online drop us an email describing the work the best you can along with your interest and someone will get back to you.

When a painting is 'Out of stock' painting?

A painting that is marked ‘out of stock’ is currently unavaible for viewing or sale. This is due to the fact that it may in an ongoing exhibition or with an art dealer. If interested, submit an ‘Product Enquiry’ from same page or if you prefer drop us an email including the details of the art work and we will get back to you.

Delivery Costs

  • Delivery costs will show at the time of check out but before payment. You will have the opportunity to re-view order details before payment.
  • As delivery depends on the items of purchase it is not possible to list them here. There are flat rates apply per order regardless of number of items which works out cheaper and reasonable.
  • If you have further questions please contact us through the contact us form and we can address all your concerns.

Return Policy

  • First off we suggest you do your own thorough research before ordering your art work. However we understand that some times this might happen so to allow flexibility and to meet customer’s requirement you can return your purchase and get a full refund less postage and packaging. Full refund is only given if the item is returned in it’s original undamaged, unused condition. The condition of the returned item will be assessed after it has been received before processing the refund. You will have 25 days to return your art work after that time we are not able to accept any returns.
  • Returned items must be sent using secure tracking methods with correct insurance.
  • If your items arrive damaged then you will get a full refund including return postage. You must report damaged items immediately with supporting images or latest within 2 days of the order being received. After this time we cannot process any returns.

Can't find answers to your questions on FAQs?

Did we forget to address any issues? Drop us a line and we shall cover any unanswered questions. Who knows we might even add your query to our FAQs list of questions.

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